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<title data-rh="true">Getting help | Sparo</title><meta data-rh="true" name="viewport" content="width=device-width,initial-scale=1"><meta data-rh="true" name="twitter:card" content="summary_large_image"><meta data-rh="true" property="og:image" content="https://tiktok.github.io/sparo/images/site/sparo-ograph.png"><meta data-rh="true" name="twitter:image" content="https://tiktok.github.io/sparo/images/site/sparo-ograph.png"><meta data-rh="true" property="og:url" content="https://tiktok.github.io/sparo/pages/support/help/"><meta data-rh="true" property="og:locale" content="en"><meta data-rh="true" name="docusaurus_locale" content="en"><meta data-rh="true" name="docsearch:language" content="en"><meta data-rh="true" name="docusaurus_version" content="current"><meta data-rh="true" name="docusaurus_tag" content="docs-default-current"><meta data-rh="true" name="docsearch:version" content="current"><meta data-rh="true" name="docsearch:docusaurus_tag" content="docs-default-current"><meta data-rh="true" property="og:title" content="Getting help | Sparo"><meta data-rh="true" name="description" content="Please create a GitHub issue to report any problems or feature requests."><meta data-rh="true" property="og:description" content="Please create a GitHub issue to report any problems or feature requests."><link data-rh="true" rel="icon" href="/sparo/images/site/sparo-favicon.ico"><link data-rh="true" rel="canonical" href="https://tiktok.github.io/sparo/pages/support/help/"><link data-rh="true" rel="alternate" href="https://tiktok.github.io/sparo/pages/support/help/" hreflang="en"><link data-rh="true" rel="alternate" href="https://tiktok.github.io/sparo/pages/support/help/" hreflang="x-default"><link rel="stylesheet" href="/sparo/assets/css/styles.391b5f94.css">
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class="menu__list"><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/sparo/pages/configs/profile_json/"><profile-name>.json</a></li></ul></li><li class="theme-doc-sidebar-item-category theme-doc-sidebar-item-category-level-1 menu__list-item"><div class="menu__list-item-collapsible"><a class="menu__link">Commands</a></div><ul style="display:block;overflow:visible;height:auto" class="menu__list"><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/sparo/pages/commands/overview/">Overview</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/sparo/pages/commands/sparo_auto-config/">sparo auto-config</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/sparo/pages/commands/sparo_checkout/">sparo checkout</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/sparo/pages/commands/sparo_clone/">sparo clone</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/sparo/pages/commands/sparo_fetch/">sparo fetch</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/sparo/pages/commands/sparo_git-checkout/">sparo git-checkout</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/sparo/pages/commands/sparo_git-clone/">sparo git-clone</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/sparo/pages/commands/sparo_git-fetch/">sparo git-fetch</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/sparo/pages/commands/sparo_init-profile/">sparo init-profile</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/sparo/pages/commands/sparo_list-profiles/">sparo list-profiles</a></li></ul></li><li class="theme-doc-sidebar-item-category theme-doc-sidebar-item-category-level-1 menu__list-item"><div class="menu__list-item-collapsible"><a class="menu__link">CI Commands</a></div><ul style="display:block;overflow:visible;height:auto" class="menu__list"><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/sparo/pages/ci_commands/overview/">Overview</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/sparo/pages/ci_commands/sparo-ci_checkout/">sparo-ci checkout</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/sparo/pages/ci_commands/sparo-ci_clone/">sparo-ci clone</a></li></ul></li><li class="theme-doc-sidebar-item-category theme-doc-sidebar-item-category-level-1 menu__list-item"><div class="menu__list-item-collapsible"><a class="menu__link menu__link--active">Support</a></div><ul style="display:block;overflow:visible;height:auto" class="menu__list"><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link menu__link--active" aria-current="page" tabindex="0" href="/sparo/pages/support/help/">Getting help</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/sparo/pages/support/news/">What's new</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/sparo/pages/support/contributing/">Contributing</a></li></ul></li></ul></nav></div></div></aside><main class="docMainContainer_rbFp"><div class="container padding-top--md padding-bottom--lg"><div class="row"><div class="col docItemCol_hig1"><div class="docItemContainer_BjA9"><article><div class="tocCollapsible_uNMm theme-doc-toc-mobile tocMobile_R8tC"><button type="button" class="clean-btn tocCollapsibleButton_IgjO">On this page</button></div><div class="theme-doc-markdown markdown"><header><h1>Getting help</h1></header><p>Please <a href="https://github.com/tiktok/sparo/issues/new/choose" target="_blank" rel="noopener noreferrer">create a GitHub issue</a> to report any problems or feature requests.</p>
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<p>For general questions, please use our <a href="https://github.com/tiktok/sparo/discussions" target="_blank" rel="noopener noreferrer">GitHub Discussions</a> forum.</p>
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<h2 class="anchor anchorWithStickyNavbar_tnRO" id="troubleshooting-tips">Troubleshooting tips<a href="#troubleshooting-tips" class="hash-link" aria-label="Direct link to Troubleshooting tips" title="Direct link to Troubleshooting tips"></a></h2>
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<ul>
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<li>
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<p>UPGRADE TO THE LATEST GIT. Sparo normally reports an error if your Git version is too old. If the minimum Git version is not high enough, let us know!</p>
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<li>
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<p>If an operation is failing, use <code>--debug</code> to investigate. For example, <code>sparo --debug clone http://my-repo</code> instead of <code>sparo clone http://my-repo</code>.</p>
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</ul></div><footer class="theme-doc-footer docusaurus-mt-lg"><div class="theme-doc-footer-edit-meta-row row"><div class="col"><a href="https://github.com/tiktok/sparo/tree/main/apps/website/docs/pages/support/help.md" target="_blank" rel="noopener noreferrer" class="theme-edit-this-page"><svg fill="currentColor" height="20" width="20" viewBox="0 0 40 40" class="iconEdit_asm8" aria-hidden="true"><g><path d="m34.5 11.7l-3 3.1-6.3-6.3 3.1-3q0.5-0.5 1.2-0.5t1.1 0.5l3.9 3.9q0.5 0.4 0.5 1.1t-0.5 1.2z m-29.5 17.1l18.4-18.5 6.3 6.3-18.4 18.4h-6.3v-6.2z"></path></g></svg>Edit this page</a></div><div class="col lastUpdated_UiTm"></div></div></footer></article><nav class="pagination-nav docusaurus-mt-lg" aria-label="Docs pages"><a class="pagination-nav__link pagination-nav__link--prev" href="/sparo/pages/ci_commands/sparo-ci_clone/"><div class="pagination-nav__sublabel">Previous</div><div class="pagination-nav__label">sparo-ci clone</div></a><a class="pagination-nav__link pagination-nav__link--next" href="/sparo/pages/support/news/"><div class="pagination-nav__sublabel">Next</div><div class="pagination-nav__label">What's new</div></a></nav></div></div><div class="col col--3"><div class="tableOfContents_lG5c thin-scrollbar theme-doc-toc-desktop"><ul class="table-of-contents table-of-contents__left-border"><li><a href="#troubleshooting-tips" class="table-of-contents__link toc-highlight">Troubleshooting tips</a></li></ul></div></div></div></div></main></div></div></div><footer class="footer footer--dark"><div class="container container-fluid"><div class="footer__bottom text--center"><div class="footer__copyright">Copyright © 2024 TikTok Pte. Ltd.</div></div></div></footer></div>
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