<titledata-rh="true">Getting help | Sparo</title><metadata-rh="true"name="viewport"content="width=device-width,initial-scale=1"><metadata-rh="true"name="twitter:card"content="summary_large_image"><metadata-rh="true"property="og:image"content="https://tiktok.github.io/sparo/images/site/sparo-ograph.png"><metadata-rh="true"name="twitter:image"content="https://tiktok.github.io/sparo/images/site/sparo-ograph.png"><metadata-rh="true"property="og:url"content="https://tiktok.github.io/sparo/pages/support/help/"><metadata-rh="true"property="og:locale"content="en"><metadata-rh="true"name="docusaurus_locale"content="en"><metadata-rh="true"name="docsearch:language"content="en"><metadata-rh="true"name="docusaurus_version"content="current"><metadata-rh="true"name="docusaurus_tag"content="docs-default-current"><metadata-rh="true"name="docsearch:version"content="current"><metadata-rh="true"name="docsearch:docusaurus_tag"content="docs-default-current"><metadata-rh="true"property="og:title"content="Getting help | Sparo"><metadata-rh="true"name="description"content="Please create a GitHub issue to report any problems or feature requests."><metadata-rh="true"property="og:description"content="Please create a GitHub issue to report any problems or feature requests."><linkdata-rh="true"rel="icon"href="/sparo/images/site/sparo-favicon.ico"><linkdata-rh="true"rel="canonical"href="https://tiktok.github.io/sparo/pages/support/help/"><linkdata-rh="true"rel="alternate"href="https://tiktok.github.io/sparo/pages/support/help/"hreflang="en"><linkdata-rh="true"rel="alternate"href="https://tiktok.github.io/sparo/pages/support/help/"hreflang="x-default"><linkrel="stylesheet"href="/sparo/assets/css/styles.391b5f94.css">
<script>!function(){functiont(t){document.documentElement.setAttribute("data-theme",t)}vare=function(){try{returnnewURLSearchParams(window.location.search).get("docusaurus-theme")}catch(t){}}()||function(){try{returnlocalStorage.getItem("theme")}catch(t){}}();t(null!==e?e:"light")}(),function(){try{constc=newURLSearchParams(window.location.search).entries();for(var[t,e]ofc)if(t.startsWith("docusaurus-data-")){vara=t.replace("docusaurus-data-","data-");document.documentElement.setAttribute(a,e)}}catch(t){}}()</script><divid="__docusaurus"><divrole="region"aria-label="Skip to main content"><aclass="skipToContent_LamT"href="#__docusaurus_skipToContent_fallback">Skip to main content</a></div><navaria-label="Main"class="navbar navbar--fixed-top"><divclass="navbar__inner"><divclass="navbar__items"><buttonaria-label="Toggle navigation bar"aria-expanded="false"class="navbar__toggle clean-btn"type="button"><svgwidth="30"height="30"viewBox="0 0 30 30"aria-hidden="true"><pathstroke="currentColor"stroke-linecap="round"stroke-miterlimit="10"stroke-width="2"d="M4 7h22M4 15h22M4 23h22"></path></svg></button><aclass="navbar__brand"href="/sparo/"><divclass="navbar__logo"><imgsrc="/sparo/images/site/sparo-title.svg"alt="Sparo"class="themedComponent_tC9f themedComponent--light_jvOP"><imgsrc="/sparo/images/site/sparo-title-dark.svg"alt="Sparo"class="themedComponent_tC9f themedComponent--dark_id3o"></div><bclass="navbar__title text--truncate"></b></a><divclass="navbar__item dropdown dropdown--hoverable"><ahref="#"aria-haspopup="true"aria-expanded="false"role="button"class="navbar__link"><svgviewBox="0 0 24 24"width="20"height="20"aria-hidden="true"class="iconLanguage_STns"><pathfill="currentColor"d="M12.87 15.07l-2.54-2.51.03-.03c1.74-1.94 2.98-4.17 3.71-6.53H17V4h-7V2H8v2H1v1.99h11.17C11.5 7.92 10.44 9.75 9 11.35 8.07 10.32 7.3 9.19 6.69 8h-2c.73 1.63 1.73 3.17 2.98 4.56l-5.09 5.02L4 19l5-5 3.11 3.11.76-2.04zM18.5 10h-2L12 22h2l1.12-3h4.75L21 22h2l-4.5-12zm-2.62 7l1.62-4.33L19.12 17h-3.24z"></path></svg>English</a><ulclass="dropdown__menu"><li><ahref="/sparo/pages/support/help/"target="_self"rel="noopener noreferrer"class="dropdown__link dropdown__link--active"lang="en">English</a></li></ul></div></div><divclass="navbar__items navbar__items--right"><aclass="navbar__item navbar__link"href="/sparo/pages/guide/getting_started/">Docs</a><ahref="https://github.com/tiktok/sparo"target="_blank"rel="noopener noreferrer"class="navbar__item navbar__link">GitHub<svgwidth="13.5"height="13.5"aria-hidden="true"viewBox="0 0 24 24"class="iconExternalLink_AFhm"><pathfill="currentColor"d="M21 13v10h-21v-19h12v2h-10v15h17v-8h2zm3-12h-10.988l4.035 4-6.977 7.07 2.828 2.828 6.977-7.07 4.125 4.172v-11z"></path></svg></a><aclass="navbar__item navbar__link"href="/sparo/pages/support/news/">News</a><aaria-current="page"class="navbar__item navbar__link navbar__link--active"href="/sparo/pages/support/help/">Help</a><divclass="toggle_dsLe colorModeToggle_c7_9"><buttonclass="clean-btn toggleButton_q0G2 toggleButtonDisabled_vKJd"type="button"disabled=""title="Switch between dark and light mode (currently light mode)"aria-label="Switch between dark and light mode (currently light mode)"aria-live="polite"><svgviewBox="0 0 24 24"width="24"height="24"class="lightToggleIcon_ZA7w"><pathfill="currentColor"d="M12,9c1.65,0,3,1.35,3,3s-1.35,3-3,3s-3-1.35-3-3S10.35,9,12,9M12,7c-2.76,0-5,2.24-5,5s2.24,5,5,5s5-2.24,5-5S14.76,7,12,7L12,7zM2,13l2,0c0.55,0,1-0.45,1-1s-0.45-1-1-1l-2,0c-0.55,0-1,0.45-1,1S1.45,13,2,13zM20,13l2,0c0.55,0,1-0.45,1-1s-0.45-1-1-1l-2,0c-0.55,0-1,0.45-1,1S19.45,13,20,13zM11,2v2c0,0.55,0.45,1,1,1s1-0.45,1-1V2c0-0.55-0.45-1-1-1S11,1.45,11,2zM11,20v2c0,0.55,0.45,1,1,1s1-0.45,1-1v-2c0-0.55-0.45-1-1-1C11.45,19,11,19.45,11,20zM5.99,4.58c-0.39-0.39-1.03-0.39-1.41,0c-0.39,0.39-0.39,1.03,0,1.41l1.06,1.06c0.39,0.39,1.03,0.39,1.41,0s0.39-1.03,0-1.41L5.99,4.58zM18.36,16.95c-0.39-0.39-1.03-0.39-1.41,0c-0.39,0.39-0.39,1.03,0,1.41l1.06,1.06c0.39,0.39,1.03,0.39,1.41,0c0.39-0.3
<p>For general questions, please use our <ahref="https://github.com/tiktok/sparo/discussions"target="_blank"rel="noopener noreferrer">GitHub Discussions</a> forum.</p>
<h2class="anchor anchorWithStickyNavbar_tnRO"id="troubleshooting-tips">Troubleshooting tips<ahref="#troubleshooting-tips"class="hash-link"aria-label="Direct link to Troubleshooting tips"title="Direct link to Troubleshooting tips"></a></h2>
<ul>
<li>
<p>UPGRADE TO THE LATEST GIT. Sparo normally reports an error if your Git version is too old. If the minimum Git version is not high enough, let us know!</p>
</li>
<li>
<p>If an operation is failing, use <code>--debug</code> to investigate. For example, <code>sparo --debug clone http://my-repo</code> instead of <code>sparo clone http://my-repo</code>.</p>