Commit graph

14 commits

Author SHA1 Message Date
Chris Garrity
3c744bed4c Enable Help widget
Enable Helpwidget, but keep showing the form for iOS 10 and lower.
2020-05-08 13:02:07 -04:00
Chris Garrity
f600cad373 Put new help widget back behind feature flag 2020-05-07 12:30:50 -04:00
Chris Garrity
23980e1f23 turn on popup help widget
leaving the feature flag in place in case we decide to revert to the form.
2020-05-01 10:30:09 -04:00
Chris Garrity
41c60c62d7 Wording change for Bugs and Glitches 2020-05-01 09:23:35 -04:00
Chris Garrity
3111b72117 Move profile or studio link out of description
Prefill a new custom field for the inappropriate link instead of prefilling description.
In the popup make the link field hidden and disabled so that users don’t change it.
2020-05-01 09:23:35 -04:00
Chris Garrity
09b578bff7 Update copy 2020-05-01 09:23:35 -04:00
Chris Garrity
3f5d34d05f delay loading freshdesk script
Question: should script still have `async defer`
2020-05-01 09:23:35 -04:00
Chris Garrity
7d9e6ea8b7 Add pop up Help widget
Initial version of contact us with the pop up Freshdesk help widget.
* adding feature flag `?CONTACT_US_POPUP=true` to the URL allows to switch between current contact-us with form, and new contact-us with popup widget.
* new copy for the contact us page (selected based on feature flag)
* handles scratchr2 redirects by pre-opening the popup on the contact us form and handles multiple parameters
2020-04-10 12:16:44 -04:00
Chris Garrity
501a5d8fc0 Fix mistakes
- take captcha off the helpform url
- use encodeUriComponent to make sure semicolons in the agent string don’t mess up the form parameters
- take the `$` end matcher off the route to allow for parameters to be passed
- fix forum links
- fix faq link `/faq` => `/info/faq`
2020-03-13 09:47:31 -04:00
Chris Garrity
e8197e4ffc Address review comments
* With Carl decided to put the sidebar back even with just one item. It’s still one we want to emphasize.
* made sure the freshdesk js file would not block loading the form (it doesn’t appear to be needed for the form, it’s probably mainly for the pop-up version)
* moved the query processing into a constructor (more idomatic react)
* expanded the form so it should not need to scroll - also noted that in incognito mode a captcha is shown, so created enough space for that to be visible.
2020-03-06 08:58:30 -05:00
Chris Garrity
ee09ba59a4 Add handling for parameters passed in the query from scratchr2
Scratchr2 has links to contact us from the report (profile|studio) dialogs. Looking at the scratchr2 source, there’s also one for confirmations, so this change handles the additional details in the same way - in the subject and description. In the future we could consider pre-filling specific form fields that we define.
2020-03-05 11:51:11 -05:00
Chris Garrity
f0bcd9f574 Remove the nav section and make the form full width
Decided that there is no need for the Nav sidebar since we don’t want the link to the Discussions right now. It could come back if we add the knowledge base.
2020-03-03 11:17:07 -05:00
Chris Garrity
3dc5155c38 Revised wording 2020-03-03 10:10:20 -05:00
Chris Garrity
8fc9b57e7d Add new Contact Us information page
Using the Freshdesk Feedback form
* adds new component HelpForm for the Freshdesk component
* adds new contact-us view
* modifies Information page css with style for a header on the right hand nav section
* adds new route for the contact-us page (is identical to the old scratchr2 URL)
2020-03-02 11:33:54 -05:00