diff --git a/src/views/ev3/ev3.jsx b/src/views/ev3/ev3.jsx
index 50f29fa1e..a3feec6a9 100644
--- a/src/views/ev3/ev3.jsx
+++ b/src/views/ev3/ev3.jsx
@@ -268,6 +268,32 @@ class EV3 extends ExtensionLanding {
                 </ExtensionSection>
                 <ExtensionSection className="faq">
                     <h2><FormattedMessage id="ev3.troubleshootingTitle" /></h2>
+                    <h3 className="faq-title"><FormattedMessage id="ev3.checkOSVersionTitle" /></h3>
+                    <p>
+                        <FormattedMessage
+                            id="ev3.checkOSVersionText"
+                            values={{
+                                winOSVersionLink: (
+                                    <a
+                                        href="https://support.microsoft.com/en-us/help/13443/windows-which-operating-system"
+                                        rel="noopener noreferrer"
+                                        target="_blank"
+                                    >
+                                        <FormattedMessage id="ev3.winOSVersionLinkText" />
+                                    </a>
+                                ),
+                                macOSVersionLink: (
+                                    <a
+                                        href="https://support.apple.com/en-us/HT201260"
+                                        rel="noopener noreferrer"
+                                        target="_blank"
+                                    >
+                                        <FormattedMessage id="ev3.macOSVersionLinkText" />
+                                    </a>
+                                )
+                            }}
+                        />
+                    </p>
                     <h3 className="faq-title"><FormattedMessage id="ev3.makeSurePairedTitle" /></h3>
                     <p>
                         <FormattedMessage
diff --git a/src/views/ev3/l10n.json b/src/views/ev3/l10n.json
index 58a815c8f..98df88fd7 100644
--- a/src/views/ev3/l10n.json
+++ b/src/views/ev3/l10n.json
@@ -25,6 +25,10 @@
     "ev3.spaceTacosTitle": "Space Tacos",
     "ev3.spaceTacosDescription": "Build your own controller to catch tacos in space.",
     "ev3.troubleshootingTitle": "Troubleshooting",
+    "ev3.checkOSVersionTitle": "Make sure your operating system is compatible with Scratch Link",
+    "ev3.checkOSVersionText": "The minimum operating system versions are listed at the top of this page. See instructions for checking your version of {winOSVersionLink} or {macOSVersionLink}.",
+    "ev3.winOSVersionLinkText": "Windows",
+    "ev3.macOSVersionLinkText": "Mac OS",
     "ev3.makeSurePairedTitle": "Make sure your computer is paired with your EV3",
     "ev3.makeSurePairedText": "Your computer needs to be paired with your EV3 before it can connect to Scratch. We try to do this automatically the first time you add the EV3 extension, but if it isn't working you can try these {pairingInstructionLink}.",
     "ev3.pairingInstructionText": "bluetooth pairing instructions from LEGO",
diff --git a/src/views/microbit/l10n.json b/src/views/microbit/l10n.json
index b067a62d8..8691e56a8 100644
--- a/src/views/microbit/l10n.json
+++ b/src/views/microbit/l10n.json
@@ -23,6 +23,10 @@
     "microbit.oceanAdventure": "Ocean Adventure",
     "microbit.oceanAdventureDescription": "Build your own controller and swim toward the saxophones.",
     "microbit.troubleshootingTitle": "Troubleshooting",
+    "microbit.checkOSVersionTitle": "Make sure your operating system is compatible with Scratch Link",
+    "microbit.checkOSVersionText": "The minimum operating system versions are listed at the top of this page. See instructions for checking your version of {winOSVersionLink} or {macOSVersionLink}.",
+    "microbit.winOSVersionLinkText": "Windows",
+    "microbit.macOSVersionLinkText": "Mac OS",
     "microbit.closeScratchCopiesTitle": "Close other copies of Scratch",
     "microbit.closeScratchCopiesText": "Only one copy of Scratch can connect with the micro:bit at a time. If you have Scratch open in other browser tabs, close it and try again.",
     "microbit.otherComputerConnectedTitle": "Make sure no other computer is connected to your micro:bit",
diff --git a/src/views/microbit/microbit.jsx b/src/views/microbit/microbit.jsx
index 94ad1055c..1a2755889 100644
--- a/src/views/microbit/microbit.jsx
+++ b/src/views/microbit/microbit.jsx
@@ -271,6 +271,32 @@ class MicroBit extends ExtensionLanding {
                 </ExtensionSection>
                 <ExtensionSection className="faq">
                     <h2><FormattedMessage id="microbit.troubleshootingTitle" /></h2>
+                    <h3 className="faq-title"><FormattedMessage id="microbit.checkOSVersionTitle" /></h3>
+                    <p>
+                        <FormattedMessage
+                            id="microbit.checkOSVersionText"
+                            values={{
+                                winOSVersionLink: (
+                                    <a
+                                        href="https://support.microsoft.com/en-us/help/13443/windows-which-operating-system"
+                                        rel="noopener noreferrer"
+                                        target="_blank"
+                                    >
+                                        <FormattedMessage id="microbit.winOSVersionLinkText" />
+                                    </a>
+                                ),
+                                macOSVersionLink: (
+                                    <a
+                                        href="https://support.apple.com/en-us/HT201260"
+                                        rel="noopener noreferrer"
+                                        target="_blank"
+                                    >
+                                        <FormattedMessage id="microbit.macOSVersionLinkText" />
+                                    </a>
+                                )
+                            }}
+                        />
+                    </p>
                     <h3 className="faq-title"><FormattedMessage id="microbit.closeScratchCopiesTitle" /></h3>
                     <p>
                         <FormattedMessage id="microbit.closeScratchCopiesText" />
diff --git a/src/views/wedo2/l10n.json b/src/views/wedo2/l10n.json
index 1fdbc3b4a..b79b6ffb6 100644
--- a/src/views/wedo2/l10n.json
+++ b/src/views/wedo2/l10n.json
@@ -17,6 +17,10 @@
     "wedo2.starter3Title": "Distance Dino",
     "wedo2.starter3Description": "Use the distance sensor to move the dinosaur.",
     "wedo2.troubleshootingTitle": "Troubleshooting",
+    "wedo2.checkOSVersionTitle": "Make sure your operating system is compatible with Scratch Link",
+    "wedo2.checkOSVersionText": "The minimum operating system versions are listed at the top of this page. See instructions for checking your version of {winOSVersionLink} or {macOSVersionLink}.",
+    "wedo2.winOSVersionLinkText": "Windows",
+    "wedo2.macOSVersionLinkText": "Mac OS",
     "wedo2.closeScratchCopiesTitle": "Close other copies of Scratch",
     "wedo2.closeScratchCopiesText": "Only one copy of Scratch can connect with the WeDo 2.0 at a time. If you have Scratch open in other browser tabs, close it and try again.",
     "wedo2.otherComputerConnectedTitle": "Make sure no other computer is connected to your WeDo 2.0",
diff --git a/src/views/wedo2/wedo2.jsx b/src/views/wedo2/wedo2.jsx
index e23c98766..2b1aa7374 100644
--- a/src/views/wedo2/wedo2.jsx
+++ b/src/views/wedo2/wedo2.jsx
@@ -206,6 +206,32 @@ class Wedo2 extends ExtensionLanding {
                 </ExtensionSection>
                 <ExtensionSection className="faq">
                     <h2><FormattedMessage id="wedo2.troubleshootingTitle" /></h2>
+                    <h3 className="faq-title"><FormattedMessage id="wedo2.checkOSVersionTitle" /></h3>
+                    <p>
+                        <FormattedMessage
+                            id="wedo2.checkOSVersionText"
+                            values={{
+                                winOSVersionLink: (
+                                    <a
+                                        href="https://support.microsoft.com/en-us/help/13443/windows-which-operating-system"
+                                        rel="noopener noreferrer"
+                                        target="_blank"
+                                    >
+                                        <FormattedMessage id="wedo2.winOSVersionLinkText" />
+                                    </a>
+                                ),
+                                macOSVersionLink: (
+                                    <a
+                                        href="https://support.apple.com/en-us/HT201260"
+                                        rel="noopener noreferrer"
+                                        target="_blank"
+                                    >
+                                        <FormattedMessage id="wedo2.macOSVersionLinkText" />
+                                    </a>
+                                )
+                            }}
+                        />
+                    </p>
                     <h3 className="faq-title"><FormattedMessage id="wedo2.closeScratchCopiesTitle" /></h3>
                     <p>
                         <FormattedMessage id="wedo2.closeScratchCopiesText" />