diff --git a/package-lock.json b/package-lock.json
index 98ef3053d..7993f863f 100644
--- a/package-lock.json
+++ b/package-lock.json
@@ -3643,8 +3643,7 @@
     "buffer-from": {
       "version": "1.1.1",
       "resolved": "https://registry.npmjs.org/buffer-from/-/buffer-from-1.1.1.tgz",
-      "integrity": "sha512-MQcXEUbCKtEo7bhqEs6560Hyd4XaovZlO/k9V3hjVUF/zwW7KBVdSK4gIt/bzwS9MbR5qob+F5jusZsb0YQK2A==",
-      "dev": true
+      "integrity": "sha512-MQcXEUbCKtEo7bhqEs6560Hyd4XaovZlO/k9V3hjVUF/zwW7KBVdSK4gIt/bzwS9MbR5qob+F5jusZsb0YQK2A=="
     },
     "buffer-xor": {
       "version": "1.0.3",
@@ -4266,7 +4265,6 @@
       "version": "1.6.2",
       "resolved": "https://registry.npmjs.org/concat-stream/-/concat-stream-1.6.2.tgz",
       "integrity": "sha512-27HBghJxjiZtIk3Ycvn/4kbJk/1uZuJFfuPEns6LaEvpvG1f0hTea8lilrouyo9mVc2GWdcEZ8OLoGmSADlrCw==",
-      "dev": true,
       "requires": {
         "buffer-from": "^1.0.0",
         "inherits": "^2.0.3",
@@ -4277,14 +4275,12 @@
         "process-nextick-args": {
           "version": "2.0.1",
           "resolved": "https://registry.npmjs.org/process-nextick-args/-/process-nextick-args-2.0.1.tgz",
-          "integrity": "sha512-3ouUOpQhtgrbOa17J7+uxOTpITYWaGP7/AhoR3+A+/1e9skrzelGi/dXzEYyvbxubEF6Wn2ypscTKiKJFFn1ag==",
-          "dev": true
+          "integrity": "sha512-3ouUOpQhtgrbOa17J7+uxOTpITYWaGP7/AhoR3+A+/1e9skrzelGi/dXzEYyvbxubEF6Wn2ypscTKiKJFFn1ag=="
         },
         "readable-stream": {
-          "version": "2.3.6",
-          "resolved": "https://registry.npmjs.org/readable-stream/-/readable-stream-2.3.6.tgz",
-          "integrity": "sha512-tQtKA9WIAhBF3+VLAseyMqZeBjW0AHJoxOtYqSUZNJxauErmLbVm2FW1y+J/YA9dUrAC39ITejlZWhVIwawkKw==",
-          "dev": true,
+          "version": "2.3.7",
+          "resolved": "https://registry.npmjs.org/readable-stream/-/readable-stream-2.3.7.tgz",
+          "integrity": "sha512-Ebho8K4jIbHAxnuxi7o42OrZgF/ZTNcsZj6nRKyUmkhLFq8CHItp/fy6hQZuZmP/n3yZ9VBUbp4zz/mX8hmYPw==",
           "requires": {
             "core-util-is": "~1.0.0",
             "inherits": "~2.0.3",
@@ -4299,7 +4295,6 @@
           "version": "1.1.1",
           "resolved": "https://registry.npmjs.org/string_decoder/-/string_decoder-1.1.1.tgz",
           "integrity": "sha512-n/ShnvDi6FHbbVfviro+WojiFzv+s8MPMHBczVePfUpDJLwoLT0ht1l4YwBCbi8pJAveEEdnkHyPyTP/mzRfwg==",
-          "dev": true,
           "requires": {
             "safe-buffer": "~5.1.0"
           }
@@ -5669,12 +5664,12 @@
       }
     },
     "eslint-plugin-cypress": {
-      "version": "2.2.1",
-      "resolved": "https://registry.npmjs.org/eslint-plugin-cypress/-/eslint-plugin-cypress-2.2.1.tgz",
-      "integrity": "sha512-WkH81MEALKhnpeRo/wWHBHR883LdkS8aFzbGAGFxiwRwik2IKBZxb/JrxbiA6+SZskXGcmdEi6rwL7xmiqo9MA==",
+      "version": "2.10.3",
+      "resolved": "https://registry.npmjs.org/eslint-plugin-cypress/-/eslint-plugin-cypress-2.10.3.tgz",
+      "integrity": "sha512-CvFeoCquShfO8gHNIKA1VpUTz78WtknMebLemBd1lRbcmJNjwpqCqpQYUG/XVja8GjdX/e2TJXYa+EUBxehtUg==",
       "dev": true,
       "requires": {
-        "globals": "^11.0.1"
+        "globals": "^11.12.0"
       },
       "dependencies": {
         "globals": {
@@ -12187,68 +12182,6 @@
         "yakaa": "^1.0.1"
       },
       "dependencies": {
-        "concat-stream": {
-          "version": "1.5.1",
-          "resolved": "https://registry.npmjs.org/concat-stream/-/concat-stream-1.5.1.tgz",
-          "integrity": "sha1-87gKz54fSOOHXAaItBtsMWAu6hw=",
-          "requires": {
-            "inherits": "~2.0.1",
-            "readable-stream": "~2.0.0",
-            "typedarray": "~0.0.5"
-          },
-          "dependencies": {
-            "inherits": {
-              "version": "2.0.1",
-              "resolved": "https://registry.npmjs.org/inherits/-/inherits-2.0.1.tgz",
-              "integrity": "sha1-sX0I0ya0Qj5Wjv9xn5GwscvfafE="
-            },
-            "readable-stream": {
-              "version": "2.0.5",
-              "resolved": "https://registry.npmjs.org/readable-stream/-/readable-stream-2.0.5.tgz",
-              "integrity": "sha1-okJvjc1FUcd6M/lu3yiGojyClmk=",
-              "requires": {
-                "core-util-is": "~1.0.0",
-                "inherits": "~2.0.1",
-                "isarray": "0.0.1",
-                "process-nextick-args": "~1.0.6",
-                "string_decoder": "~0.10.x",
-                "util-deprecate": "~1.0.1"
-              },
-              "dependencies": {
-                "core-util-is": {
-                  "version": "1.0.2",
-                  "resolved": "https://registry.npmjs.org/core-util-is/-/core-util-is-1.0.2.tgz",
-                  "integrity": "sha1-tf1UIgqivFq1eqtxQMlAdUUDwac="
-                },
-                "isarray": {
-                  "version": "0.0.1",
-                  "resolved": "https://registry.npmjs.org/isarray/-/isarray-0.0.1.tgz",
-                  "integrity": "sha1-ihis/Kmo9Bd+Cav8YDiTmwXR7t8="
-                },
-                "process-nextick-args": {
-                  "version": "1.0.6",
-                  "resolved": "https://registry.npmjs.org/process-nextick-args/-/process-nextick-args-1.0.6.tgz",
-                  "integrity": "sha1-D5awAc6pCxJZLOVm7bl+wR5pvQU="
-                },
-                "string_decoder": {
-                  "version": "0.10.31",
-                  "resolved": "https://registry.npmjs.org/string_decoder/-/string_decoder-0.10.31.tgz",
-                  "integrity": "sha1-YuIDvEF2bGwoyfyEMB2rHFMQ+pQ="
-                },
-                "util-deprecate": {
-                  "version": "1.0.2",
-                  "resolved": "https://registry.npmjs.org/util-deprecate/-/util-deprecate-1.0.2.tgz",
-                  "integrity": "sha1-RQ1Nyfpw3nMnYvvS1KKJgUGaDM8="
-                }
-              }
-            },
-            "typedarray": {
-              "version": "0.0.6",
-              "resolved": "https://registry.npmjs.org/typedarray/-/typedarray-0.0.6.tgz",
-              "integrity": "sha1-hnrHTjhkGHsdPUfZlqeOxciDB3c="
-            }
-          }
-        },
         "https-proxy-agent": {
           "version": "0.3.6",
           "resolved": "https://registry.npmjs.org/https-proxy-agent/-/https-proxy-agent-0.3.6.tgz",
@@ -15383,9 +15316,9 @@
       }
     },
     "redux-mock-store": {
-      "version": "1.5.3",
-      "resolved": "https://registry.npmjs.org/redux-mock-store/-/redux-mock-store-1.5.3.tgz",
-      "integrity": "sha512-ryhkkb/4D4CUGpAV2ln1GOY/uh51aczjcRz9k2L2bPx/Xja3c5pSGJJPyR25GNVRXtKIExScdAgFdiXp68GmJA==",
+      "version": "1.5.4",
+      "resolved": "https://registry.npmjs.org/redux-mock-store/-/redux-mock-store-1.5.4.tgz",
+      "integrity": "sha512-xmcA0O/tjCLXhh9Fuiq6pMrJCwFRaouA8436zcikdIpYWWCjU76CRk+i2bHx8EeiSiMGnB85/lZdU3wIJVXHTA==",
       "dev": true,
       "requires": {
         "lodash.isplainobject": "^4.0.6"
@@ -16257,15 +16190,15 @@
       }
     },
     "scratch-gui": {
-      "version": "0.1.0-prerelease.20200506225657",
-      "resolved": "https://registry.npmjs.org/scratch-gui/-/scratch-gui-0.1.0-prerelease.20200506225657.tgz",
-      "integrity": "sha512-MhDIsvdMw8See61hf355CATKMO4v1y8vt3DNBjRj0of0pXF8PyagaF2+m2vMwe1/PvJkNhXmRkWbb+RwArKuyQ==",
+      "version": "0.1.0-prerelease.20200513040928",
+      "resolved": "https://registry.npmjs.org/scratch-gui/-/scratch-gui-0.1.0-prerelease.20200513040928.tgz",
+      "integrity": "sha512-IUGYqOntEPG8m2cj07mfifSzXVkLbPHadFbEeJk4AjW/6jqO5UufB3rTHU0j9fw3xr/DUqs5o9Ugpe2MThVo+A==",
       "dev": true
     },
     "scratch-l10n": {
-      "version": "3.8.20200505213509",
-      "resolved": "https://registry.npmjs.org/scratch-l10n/-/scratch-l10n-3.8.20200505213509.tgz",
-      "integrity": "sha512-Vh4UQFlNuTcDgSySsR/wYzQ842IEEE8nrpqybKxd+LDVUw0fDOGFQ2aKyE8GyUWBnyDsnWQTmozU9yTmYfwKBw==",
+      "version": "3.9.20200512220101",
+      "resolved": "https://registry.npmjs.org/scratch-l10n/-/scratch-l10n-3.9.20200512220101.tgz",
+      "integrity": "sha512-CAUCdtecNvTIUfcUqp2OEg+pEETVvttHwObnmmV1WPXYjpubI9kHU5wHfmHSeiVj2LduoILrdHOafU1l/KAw0g==",
       "dev": true,
       "requires": {
         "@babel/cli": "^7.1.2",
@@ -18265,8 +18198,7 @@
     "typedarray": {
       "version": "0.0.6",
       "resolved": "https://registry.npmjs.org/typedarray/-/typedarray-0.0.6.tgz",
-      "integrity": "sha1-hnrHTjhkGHsdPUfZlqeOxciDB3c=",
-      "dev": true
+      "integrity": "sha1-hnrHTjhkGHsdPUfZlqeOxciDB3c="
     },
     "typedarray-to-buffer": {
       "version": "3.1.5",
diff --git a/package.json b/package.json
index fafc459c0..056db4140 100644
--- a/package.json
+++ b/package.json
@@ -128,7 +128,7 @@
     "redux-mock-store": "^1.2.3",
     "redux-thunk": "2.0.1",
     "sass-loader": "6.0.6",
-    "scratch-gui": "0.1.0-prerelease.20200506225657",
+    "scratch-gui": "0.1.0-prerelease.20200513040928",
     "scratch-l10n": "latest",
     "selenium-webdriver": "3.6.0",
     "slick-carousel": "1.6.0",
diff --git a/src/components/registration/steps.jsx b/src/components/registration/steps.jsx
index 42bdb2db4..113777ef9 100644
--- a/src/components/registration/steps.jsx
+++ b/src/components/registration/steps.jsx
@@ -453,7 +453,7 @@ class DemographicsStep extends React.Component {
     handleChooseGender (name, gender) {
         this.setState({otherDisabled: gender !== 'other'});
     }
-    // look up country name using user's country code selection
+    // look up country name using user's country code selection ('us' -> 'United States')
     getCountryName (values) {
         if (values.countryCode) {
             const countryInfo = countryData.lookupCountryInfo(values.countryCode);
@@ -463,6 +463,12 @@ class DemographicsStep extends React.Component {
         }
         return null;
     }
+    // look up country code from country label ('United States' -> 'us')
+    // if `countryName` is not found, including if it's null or undefined, then this function will return undefined.
+    getCountryCode (countryName) {
+        const country = countryData.countryInfo.find(countryItem => countryItem.name === countryName);
+        return country && country.code;
+    }
     handleValidSubmit (formData) {
         const countryName = this.getCountryName(formData);
         if (countryName && formData.user) {
@@ -573,7 +579,7 @@ class DemographicsStep extends React.Component {
                             validations={{
                                 countryVal: values => this.countryValidator(values)
                             }}
-                            value={countryOptions[0].value}
+                            value={this.getCountryCode(this.props.countryName) || countryOptions[0].value}
                         />
                         <Checkbox
                             className="demographics-checkbox-is-robot"
@@ -598,6 +604,7 @@ class DemographicsStep extends React.Component {
 DemographicsStep.propTypes = {
     activeStep: PropTypes.number,
     birthOffset: PropTypes.number,
+    countryName: PropTypes.string, // like 'United States', not 'US' or 'United States of America'
     description: PropTypes.string,
     intl: intlShape,
     onNextStep: PropTypes.func,
diff --git a/src/views/contact-us/contact-us.jsx b/src/views/contact-us/contact-us.jsx
index 9ae06031b..03b9e95fd 100644
--- a/src/views/contact-us/contact-us.jsx
+++ b/src/views/contact-us/contact-us.jsx
@@ -8,7 +8,7 @@ const render = require('../../lib/render.jsx');
 
 const HelpForm = require('../../components/helpform/helpform.jsx');
 const HelpWidget = require('../../components/helpwidget/helpwidget.jsx');
-const {CONTACT_US_POPUP} = require('../../lib/feature-flags.js');
+const bowser = require('bowser');
 
 const InformationPage = require('../../components/informationpage/informationpage.jsx');
 require('./contact-us.scss');
@@ -18,7 +18,8 @@ class ContactUs extends React.Component {
         super(props);
         this.state = {
             subject: '',
-            body: ''
+            body: '',
+            showForm: false
         };
         const query = window.location.search;
         let scratchId = '';
@@ -34,93 +35,62 @@ class ContactUs extends React.Component {
         } else if (query.indexOf('confirmation=') !== -1) {
             this.state.subject = 'Problem with email confirmation';
         }
+        // older iPads (iOS 10 or lower) cannot show help widget, show the form instead
+        if (bowser.osname === 'iOS' && parseInt(bowser.osversion, 10) < 11) {
+            this.state.showForm = true;
+        }
     }
     render () {
         return (
             <InformationPage
-                title={CONTACT_US_POPUP ?
-                    this.props.intl.formatMessage({id: 'contactUs.qTitle'}) :
-                    this.props.intl.formatMessage({id: 'contactUs.title'})}
+                title={this.props.intl.formatMessage({id: 'contactUs.qTitle'})}
             >
-                {!CONTACT_US_POPUP && (
-                    <div className="inner info-inner">
-                        <section id="contact-us">
-                            <span className="nav-spacer" />
-                            <p><FormattedMessage
-                                id="contactUs.intro"
-                                values={{faqLink: (
-                                    <a href="/info/faq"><FormattedMessage id="contactUs.faqLinkText" /></a>
+                <div className="contact-us inner info-inner">
+                    <section
+                        className="helpwidget"
+                        id="contact-us"
+                    >
+                        <span className="nav-spacer" />
+                        <h3>
+                            <FormattedMessage id="contactUs.seeFaq" />
+                        </h3>
+                        <p><FormattedMessage
+                            id="contactUs.faqInfo"
+                            values={{faqLink: (
+                                <a href="/info/faq"><FormattedMessage id="contactUs.faqLinkText" /></a>
+                            )}}
+                        /></p>
+                        <h3>
+                            <FormattedMessage id="contactUs.askCommunity" />
+                        </h3>
+                        <p><FormattedMessage id="contactUs.forumsIntro" /></p>
+                        <p><FormattedMessage id="contactUs.forumsHelp" /></p>
+                        <ul>
+                            <li><FormattedMessage
+                                id="contactUs.questionsText"
+                                values={{questionsLink: (
+                                    <a href="/discuss/4/"><FormattedMessage id="contactUs.questionsLinkText" /></a>
                                 )}}
-                            /></p>
-                            <p><FormattedMessage id="contactUs.forumsInfo" /></p>
-                            <ul>
-                                <li><FormattedMessage
-                                    id="contactUs.questionsForum"
-                                    values={{questionsLink: (
-                                        <a href="/discuss/4/"><FormattedMessage id="contactUs.questionsLinkText" /></a>
-                                    )}}
-                                /></li>
-                                <li><FormattedMessage
-                                    id="contactUs.scriptsForum"
-                                    values={{scriptsLink: (
-                                        <a href="/discuss/7/"><FormattedMessage id="contactUs.scriptsLinkText" /></a>
-                                    )}}
-                                /></li>
-                                <li><FormattedMessage
-                                    id="contactUs.bugsForum"
-                                    values={{bugsLink: (
-                                        <a href="/discuss/3/"><FormattedMessage id="contactUs.bugsLinkText" /></a>
-                                    )}}
-                                /></li>
-                            </ul>
+                            /></li>
+                            <li><FormattedMessage
+                                id="contactUs.scriptsText"
+                                values={{scriptsLink: (
+                                    <a href="/discuss/7/"><FormattedMessage id="contactUs.scriptsLinkText" /></a>
+                                )}}
+                            /></li>
+                            <li><FormattedMessage
+                                id="contactUs.bugsText"
+                                values={{bugsLink: (
+                                    <a href="/discuss/3/"><FormattedMessage id="contactUs.bugsLinkText" /></a>
+                                )}}
+                            /></li>
+                        </ul>
+                        <h3>
+                            <FormattedMessage id="contactUs.needSupport" />
+                        </h3>
+                        {this.state.showForm ? (
                             <p><FormattedMessage id="contactUs.formIntro" /></p>
-                        </section>
-                    </div>
-                )}
-                {CONTACT_US_POPUP && (
-                    <div className="contact-us inner info-inner">
-                        <section
-                            className="helpwidget"
-                            id="contact-us"
-                        >
-                            <span className="nav-spacer" />
-                            <h3>
-                                <FormattedMessage id="contactUs.seeFaq" />
-                            </h3>
-                            <p><FormattedMessage
-                                id="contactUs.faqInfo"
-                                values={{faqLink: (
-                                    <a href="/info/faq"><FormattedMessage id="contactUs.faqLinkText" /></a>
-                                )}}
-                            /></p>
-                            <h3>
-                                <FormattedMessage id="contactUs.askCommunity" />
-                            </h3>
-                            <p><FormattedMessage id="contactUs.forumsIntro" /></p>
-                            <p><FormattedMessage id="contactUs.forumsHelp" /></p>
-                            <ul>
-                                <li><FormattedMessage
-                                    id="contactUs.questionsText"
-                                    values={{questionsLink: (
-                                        <a href="/discuss/4/"><FormattedMessage id="contactUs.questionsLinkText" /></a>
-                                    )}}
-                                /></li>
-                                <li><FormattedMessage
-                                    id="contactUs.scriptsText"
-                                    values={{scriptsLink: (
-                                        <a href="/discuss/7/"><FormattedMessage id="contactUs.scriptsLinkText" /></a>
-                                    )}}
-                                /></li>
-                                <li><FormattedMessage
-                                    id="contactUs.bugsText"
-                                    values={{bugsLink: (
-                                        <a href="/discuss/3/"><FormattedMessage id="contactUs.bugsLinkText" /></a>
-                                    )}}
-                                /></li>
-                            </ul>
-                            <h3>
-                                <FormattedMessage id="contactUs.needSupport" />
-                            </h3>
+                        ) : (
                             <p>
                                 <FormattedMessage
                                     id="contactUs.supportInfo"
@@ -132,21 +102,23 @@ class ContactUs extends React.Component {
                                     )}}
                                 />
                             </p>
-                        </section>
+                        )}
+                    </section>
+                    {!this.state.showForm && (
                         <HelpWidget
                             button
                             body={this.state.body}
                             subject={this.state.subject}
                         />
-                    </div>
-                )}
+                    )}
+                </div>
                 <nav>
                     <ol>
                         <li className="nav-header"><FormattedMessage id="contactUs.findHelp" /></li>
                         <li><a href="/info/faq"><FormattedMessage id="contactUs.faqLinkText" /></a></li>
                     </ol>
                 </nav>
-                {!CONTACT_US_POPUP && (
+                {this.state.showForm && (
                     <HelpForm
                         body={this.state.body}
                         subject={this.state.subject}
diff --git a/src/views/studentregistration/studentregistration.jsx b/src/views/studentregistration/studentregistration.jsx
index 3ad1d70ab..1fb77d87e 100644
--- a/src/views/studentregistration/studentregistration.jsx
+++ b/src/views/studentregistration/studentregistration.jsx
@@ -132,6 +132,8 @@ class StudentRegistration extends React.Component {
                             onNextStep={this.handleAdvanceStep}
                         />
                         <Steps.DemographicsStep
+                            countryName={this.state.classroom && this.state.classroom.educator &&
+                                this.state.classroom.educator.profile && this.state.classroom.educator.profile.country}
                             description={this.props.intl.formatMessage({
                                 id: 'registration.studentPersonalStepDescription'
                             })}