2020-04-28 16:26:12 -04:00
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// interface to FreshDesk Solutions (knowledge base) api
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const fetch = require('node-fetch');
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class FreshdeskApi {
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constructor (baseUrl, apiKey) {
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this.baseUrl = baseUrl;
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this._auth = 'Basic ' + new Buffer(`${apiKey}:X`).toString('base64');
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this.defaultHeaders = {
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'Content-Type': 'application/json',
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'Authorization': this._auth
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};
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2020-05-06 14:44:46 -04:00
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this.rateLimited = false;
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2020-04-28 16:26:12 -04:00
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}
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/**
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* Checks the status of a response. If status is not ok, or the body is not json raise exception
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* @param {object} res The response object
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* @returns {object} the response if it is ok
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*/
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checkStatus (res) {
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if (res.ok) {
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if (res.headers.get('content-type').indexOf('application/json') !== -1) {
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return res;
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}
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throw new Error(`response not json: ${res.headers.get('content-type')}`);
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}
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2020-05-06 14:44:46 -04:00
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let err = new Error(`response ${res.statusText}`);
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err.code = res.status;
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2020-05-22 08:11:51 -04:00
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if (res.status === 429) {
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err.retryAfter = res.headers.get('Retry-After');
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}
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2020-05-06 14:44:46 -04:00
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throw err;
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2020-04-28 16:26:12 -04:00
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}
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listCategories () {
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return fetch(`${this.baseUrl}/api/v2/solutions/categories`, {headers: this.defaultHeaders})
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.then(this.checkStatus)
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.then(res => res.json());
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}
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listFolders (category) {
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return fetch(
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`${this.baseUrl}/api/v2/solutions/categories/${category.id}/folders`,
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{headers: this.defaultHeaders})
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.then(this.checkStatus)
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.then(res => res.json());
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}
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listArticles (folder) {
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return fetch(
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`${this.baseUrl}/api/v2/solutions/folders/${folder.id}/articles`,
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{headers: this.defaultHeaders})
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.then(this.checkStatus)
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.then(res => res.json());
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}
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2020-05-06 14:44:46 -04:00
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updateCategoryTranslation (id, locale, body) {
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if (this.rateLimited) {
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process.stdout.write(`Rate limited, skipping id: ${id} for ${locale}\n`);
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return -1;
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}
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return fetch(
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`${this.baseUrl}/api/v2/solutions/categories/${id}/${locale}`,
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{
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method: 'put',
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body: JSON.stringify(body),
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headers: this.defaultHeaders
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})
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.then(this.checkStatus)
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.then(res => res.json())
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.catch((err) => {
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if (err.code === 404) {
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// not found, try create instead
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return fetch(
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`${this.baseUrl}/api/v2/solutions/categories/${id}/${locale}`,
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{
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method: 'post',
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body: JSON.stringify(body),
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headers: this.defaultHeaders
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})
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.then(this.checkStatus)
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.then(res => res.json());
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}
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2020-05-22 08:11:51 -04:00
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if (err.code === 429) {
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this.rateLimited = true;
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}
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process.stdout.write(`Error processing id ${id} for locale ${locale}: ${err.message}\n`);
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2020-05-06 14:44:46 -04:00
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throw err;
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});
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}
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updateFolderTranslation (id, locale, body) {
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if (this.rateLimited) {
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process.stdout.write(`Rate limited, skipping id: ${id} for ${locale}\n`);
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return -1;
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}
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return fetch(
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`${this.baseUrl}/api/v2/solutions/folders/${id}/${locale}`,
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{
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method: 'put',
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body: JSON.stringify(body),
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headers: this.defaultHeaders
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})
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.then(this.checkStatus)
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.then(res => res.json())
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.catch((err) => {
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if (err.code === 404) {
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// not found, try create instead
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return fetch(
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`${this.baseUrl}/api/v2/solutions/folders/${id}/${locale}`,
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{
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method: 'post',
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body: JSON.stringify(body),
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headers: this.defaultHeaders
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})
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.then(this.checkStatus)
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.then(res => res.json());
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}
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2020-05-18 12:24:06 -04:00
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if (err.code === 429) {
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this.rateLimited = true;
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}
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process.stdout.write(`Error processing id ${id} for locale ${locale}: ${err.message}\n`);
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2020-05-06 14:44:46 -04:00
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throw err;
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});
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}
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updateArticleTranslation (id, locale, body) {
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if (this.rateLimited) {
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process.stdout.write(`Rate limited, skipping id: ${id} for ${locale}\n`);
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return -1;
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}
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return fetch(
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`${this.baseUrl}/api/v2/solutions/articles/${id}/${locale}`,
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{
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method: 'put',
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body: JSON.stringify(body),
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headers: this.defaultHeaders
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})
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.then(this.checkStatus)
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.then(res => res.json())
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.catch((err) => {
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if (err.code === 404) {
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// not found, try create instead
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return fetch(
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`${this.baseUrl}/api/v2/solutions/articles/${id}/${locale}`,
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{
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method: 'post',
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body: JSON.stringify(body),
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headers: this.defaultHeaders
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})
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.then(this.checkStatus)
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.then(res => res.json());
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}
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if (err.code === 429) {
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this.rateLimited = true;
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}
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2020-05-22 08:11:51 -04:00
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process.stdout.write(`Error processing id ${id} for locale ${locale}: ${err.message}\n`);
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2020-05-06 14:44:46 -04:00
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throw err;
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});
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}
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2020-04-28 16:26:12 -04:00
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}
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module.exports = FreshdeskApi;
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